Southwest Customers Face More Problems On Airline Website

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Tue, 11/28/2017 - 10:09am

DALLAS (AP) — For a second straight day customers of Southwest Airlines are running into problems when trying to manage reservations on the airline's website. Southwest posted an apology Tuesday to customers who were having difficulty on the website or the carrier's mobile app. Some customers say on Twitter that they're unable to check in online for flights. Southwest representatives are not commenting immediately, but on Monday a spokeswoman blamed difficulties in making or changing reservations on a problem with the airline's new reservation system, which uses information technology from Madrid-based Amadeus IT Group. Amadeus representatives did not immediately respond to a request for comment.Read more on NewsOK.com

Topics: dallas ap for southwest airlines twitter madrid-based amadeus it group amadeus newsok southwest amadeus customers problems website immediately representatives reservations

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Southwest Customers Face More Problems On Airline Website

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