Starbucks has failed to deliver on promises it made a year ago to improve scheduling practices that left workers sleepless and stuck for child care, according to a report Wednesday by a worker advocacy group. The New York Times reported in August 2014 that Starbucks’ scheduling technology was creating a scramble for workers, especially parents, with last-minute changes and "clopenings" — back-to-back closing and opening shifts.

 

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