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Bookmark or Share- Fix Wi-Fi connection issues in Windows - Microsoft SupportCheck and make sure your PC isn’t in airplane mode. Move closer to the router or access point if you can. If you don’t see the network name at all, the router or access point might not be set to broadcast the network name.
- Troubleshoot problems with Microsoft AuthenticatorMake sure Airplane mode is off. Make sure you're using the latest version of Authenticator - Microsoft does not support any app versions more than 12 months old. Tap Settings and make sure App updates is turned on.
- Fix Bluetooth problems in Windows - Microsoft SupportMake sure airplane mode is off: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, then make sure the Airplane mode quick setting is turned off. Turn Bluetooth on and off: Select Start > Settings > Bluetooth & devices .
- Turn airplane mode on or off - Microsoft SupportSelect the Network, volume, or battery icon on the taskbar, then select Airplane mode. Select Start > Settings > Network & internet > Airplane mode , then select the toggle for On or Off . Note: Airplane mode retains the settings you used last time.
- Troubleshooting Wi-Fi connection on your Surface - Microsoft SupportWi-Fi is set to On, and Airplane mode is set to Off. Your wireless network appears in the list of available networks. Your Surface shows that it’s connected to your wireless network but it’s not working or “limited” may appear under your Wi-Fi network name in Wi-Fi settings.
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