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The latest American Consumer Satisfaction Index survey shows airlines as a group posting their highest score in a decade, hotels holding steady, and limited-service restaurants catching up with full-service ones for the first time.
Federal authorities have charged a JetBlue Airways captain who sprinted down the cabin of a flight screaming about a bomb with interfering with a flight crew. An affidavit unsealed Wednesday states that captain Clayton Osbon told his co-pilots that "things don't matter" during a Las Vegas-bound flight Tuesday. Court documents say Osbon told the plane's first officer that "we're not going to Vegas" and began giving a sermon.
Passengers said the captain of a JetBlue flight from New York to Las Vegas could be heard shouting about Al Qaeda and bombs, and the plan made an emergency landing in Texas.
A domestic dispute was likely at the root of a bomb scare that forced a Boston-to-Chicago flight carrying 83 passengers to land in Buffalo on Monday, but the FBI says there was never a real threat.
A JetBlue pilot boots a family from a flight, saying the plane couldn't safely depart after they had difficulty getting their fussy 2-year-old under control.
A JetBlue Airways plane blew a tire while landing in Sacramento, California, on Thursday, triggering an emergency evacuation and leaving four passengers with minor injuries, authorities reported.