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Surprise: In the era of cutbacks, hotel guest satisfaction rises

Though lodgings are slashing staff and reducing operating costs, they're satisfying guests more, says the 2009 J.D. Power and Associates North America Hotel Guest Satisfaction survey. It's out today. Four of the six segments covered -- upscale, mid-scale full-service, midscale...

 

Indonesian Police Say Jakarta Bombings Are Work of Jemaah Islamiyah

Indonesian Police say the bombings of two hotels in Jakarta on Friday was the work of Jemaah Islamiyah, a terrorist group with al-Qaida ties. Analysts say it is likely that Noordin Top, a Malaysian fugitive who leads an affiliated group ...

 

Report: Fugitive suspected in Jakarta blasts

Report: Fugitive suspected in Jakarta blasts

The conventional but sophisticated modus operandi used in twin hotel bombings prompted Indonesian officials to suspect one of the nation's most-wanted men, official media reported Saturday.

 

Clinton begins Asia trip on somber note

Clinton begins Asia trip on somber note

Secretary of State Hillary Clinton's first day in India began on a solemn note as she signed a condolence book at a Mumbai luxury hotel ravaged last year by terrorists.

 

Blasts hit two Jakarta hotels; 6 reported dead

Blasts hit two Jakarta hotels; 6 reported dead

Explosions tore through two luxury hotels Friday morning in south Jakarta, Indonesia. Antara News, a state-run agency, said at least six people were killed and a number of others were wounded. Police sealed off the area around both blasts, one of which occurred in the Ritz-Carlton Hotel and the other at the J.W.

 

French tourists ranked as world’s worst

French tourists ranked as world’s worst

French tourists are the worst in the world, coming across as bad at foreign languages, tight-fisted and arrogant, according to a survey of 4,500 hotel owners across the world.

 

How to Travel for Free...Sort of

How to Travel for Free...Sort of

Stow the thumb and work for your ride, or flight, or hotel.

 

Hawaii hotel occupancy drops to record low

Hawaii hotel occupancy drops to record low

Despite steep discounting and unprecedented incentives, hotel occupancy in Hawaii continues to slide to new lows because of the slowed global economy.

 

Somalian car bomb kills security minister, 22 others

Somalian car bomb kills security minister, 22 others

Reporting from Mogadishu, Somalia, and Nairobi, Kenya -- Islamic insurgents killed Somalia's top security minister and 22 other people today in a suicide car-bomb attack at a hotel frequented by government officials.

 

Hotels Are Piling On Fees

Eager to boost revenue, many hotels are raising fees and hitting customers with more surcharges that don't show up next to room rates.

 

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