Michelle Busch is a middle manager at a PR firm.Courtesy of Michelle BuschMichelle Busch became chief of staff at TJM & Co. Media Boutique in June 2023.Busch transitioned from running her own PR firm to middle management after the pandemic.She says middle managers are vital and thinks companies like Amazon don't understand their value.This as-told-to essay is based on a conversation with Michelle Busch, a 46-year-old public relations middle manager in Washington, DC.