Facebook allows you to recover your account from a computer or mobile device.Shutterstock You can recover your Facebook account in a browser or using the mobile app if you can't log into your account normally. On a computer, find the problematic account using someone else's Facebook account and then follow the menu to choose to recover the account. On an iPhone or Android, you can follow the forgot password link on the login page to recover the account. Visit Insider's Tech Reference library for more stories. Can't get into your Facebook account?