The à la carte fee menu for everything from aisle seats to bags to lunch has brought the airline industry back to profitability. That's good for the airlines, but passengers feel like they have been nickeled-and-dimed to death.
CNN.com, CNN
Mon, 01/17/2011 - 8:37am
The à la carte fee menu for everything from aisle seats to bags to lunch has brought the airline industry back to profitability. That's good for the airlines, but passengers feel like they have been nickeled-and-dimed to death.