Similar Stories to How Customers React To Retailers Making Their Return Policies More Strict on Bing News

Research shows that customers value no-questions-asked return policies and see them as a sign of high-quality service. In 2018, L.L. Bean ended its century-old “lifetime” return policy, limiting returns to one year after purchase and requiring receipts. The demise of this popular policy sparked backlash, with several customers filing lawsuits.

Topics:  l.l bean   customers   return policies   policy   
BING NEWS:
  • Best and worst return policies: Here's everything you need to know
    Many retailers extend their return windows around the holidays. Most offer 60 days. If you have a store card, you might have more time, like 100 days.
    12/18/2024 - 9:58 am | View Link
  • ‘Those days are gone': Retailers dropping generous return policies
    The busy holiday shopping season is underway, and according to the National Retail Federation, spending is expected to reach a new record. But before purchasing an item, you need to pay more attention ...
    12/16/2024 - 7:41 am | View Link
  • Retailers that make it harder to return stuff face backlash from their customers
    L.L. Bean ended its century-old "lifetime" return policy, limiting returns to one year after purchase and requiring receipts. The demise of this popular policy sparked backlash, with several customers ...
    12/16/2024 - 3:48 am | View Link
  • In Data: Retail returns projected to hit $890bn in 2024
    Additionally, 84% of customers are more inclined to patronise retailers ... return timelines, or blocking repeat offenders. Consumer awareness around return policies is also on the rise, with 59% ...
    12/5/2024 - 10:32 pm | View Link
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