The ability to conduct banking activities via a sleek mobile app is no longer enough to satisfy consumers — it's table stakes. Banks need to focus on deploying robust personal finance management (PFM) features that pull consumers in. There are three common approaches banks can take to effectively implement these tools. It’s no longer enough for banks to offer customers a sleek mobile banking app; in fact, they expect it. Business Insider Intelligence And with emerging fintechs continuously creeping in on incumbents’ marketshare, legacy banks must work to provide additional tools that will keep users engaged in-app — and prevent their eyes from wandering to startup solutions.See the rest of the story at Business InsiderSee Also:The World Bank will start issuing bonds via blockchainThe OCC is hosting office hours with fintech startupsHow banks can use personalized services to increase customer satisfaction and compete with fintechs

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  • PERSONAL FINANCE MANAGEMENT: How banks should use personalized services to increase customer satisfaction and compete with fintechs
    The ability to conduct banking activities via a sleek mobile app is no longer enough to satisfy consumers - it's table stakes. Banks need to focus on deploying robust personal finance management ...
    07/30/2019 - 11:31 pm | View Link
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