Health insurance companies are developing services, tools and communication strategies to attract and retain customers.The Patient Protection and Affordable Care Act is changing the way insurers do business. A few years from now, you may see your health plan in a different light. You might even decide you like it — even if it's not that much more affordable.
Healthcare Reform Law To Usher In New Age Of Consumerism
By Lisa Zamosky, Special to the Los Angeles Times, Los Angeles Times
Sat, 09/08/2012 - 5:00am
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