Gainsight Raises $20m Series B Round As Customer Success Software Catches On

For three years, startup JBara Software toiled in the 'customer success' software business, looking to management of existing clients for businesses focused primarily on acquiring new ones. As the rebranded Gainsight, however, the company's moving faster--and taking on cash to do it. Gainsight announced a new funding round of $20 million on Wed., led by Bain Capital Ventures.

 

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