Delta Air Lines CEO Ed Bastian says the airline is facing $500 million in costs related to a global tech outage this month that disrupted emergency services, communications and thousands of businesses. Speaking on CNBC, Bastian said Wednesday that the monetary amount represents lost revenue as well as “the tens of millions of dollars per day in compensation and hotels” for the five-day period. [time-brightcove not-tgx=”true”] Read More: Why Delta Is Under Investigation A week ago, CrowdStrike blamed a bug in an update that allowed its cybersecurity systems to push bad data out to millions of customer computers, setting off the global tech outage that grounded flights, took TV broadcasts off air and disrupted banks, hospitals and retailers. Cybersecurity company CrowdStrike also outlined measures it will take to prevent the problem from recurring, including staggering the rollout of updates, giving customers more control over when and where they occur, and providing more details about the updates that it plans. Among airlines, Delta was by far the hardest hit hard by the outage, having to cancel thousands of flights, because key systems were crippled by the incident. Read More: CrowdStrike’s Role In the Microsoft IT Outage, Explained The U.S.
Delta Ceo Says Airline Faces $500 Million In Costs From Global Tech Outage
MICHELLE CHAPMAN / AP, Time: Business
Wed, 07/31/2024 - 7:34am
Topics: delta air lines ceo ed bastian speaking delta is under investigation tv cybersecurity role in microsoft it outage explained the u.s department transportation secretary pete buttigieg delta&rsquo bastian a delta cnbc read crowdstrike transportation million in costs millions including disrupted systems flights week customer
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08/13/2024 - 8:20 am | View Link - Delta Escalates Legal Battle With CrowdStrike, Microsoft Amid $550M Loss From IT Outage
Delta also spent $170 million on recovery efforts, including operational costs ... CEO, George Kurtz, only reached out to Delta CEO Ed Bastian nearly four days after the outage began, a delay the ...
08/9/2024 - 12:05 am | View Link - Delta rejects CrowdStrike criticism, sees $500 million hit from cyber outage
A software update last month by global cybersecurity ... additional expenses of $170 million as a result of customer expense reimbursements and crew-related costs. The flight cancellations ...
08/8/2024 - 4:14 pm | View Link - Delta rejects CrowdStrike criticism, sees $500 million hit from cyber outage
CHICAGO/WASHINGTON (Reuters) -Delta Air Lines said on Thursday it is pursuing legal claims against CrowdStrike and Microsoft after a global outage last month caused mass flight cancellations ...
08/8/2024 - 6:37 am | View Link - Revenge of the passengers: Delta hit with class action lawsuit over tech outage disruption
Delta Air Lines (NYSE:DAL) faces a class action lawsuit from passengers ... battle with customers impacted by the global tech outage could negatively impact its longstanding reputation as one ...
08/8/2024 - 2:11 am | View Link - More
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