How a company handles adversity can tell you a lot about its character. Does it stick to its guns, keeping the customer first? Or does it stick it to customers, raising prices and cutting service?
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Thu, 06/11/2009 - 8:10am
How a company handles adversity can tell you a lot about its character. Does it stick to its guns, keeping the customer first? Or does it stick it to customers, raising prices and cutting service?