Lancaster City Council has voted unanimously to amend the city’s water contract and metering policy to limit late fees. The new policy, approved last week, allows each water customer four utility disconnect extensions per calendar year. This allows customers delinquent in paying their bill by the 15th of the month to essentially extend their bill seven business days past the 25th of the month while paying just one $25 late fee. Under the old policy, customers paid one $25 late fee on the 15th and another on the 25th if the bill still wasn’t paid.

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