Complaints about problems such as flight cancellations, delays, or missed connections were the most common, according to U.S. Public Interest Research Group.
: Complaints Against U.s. Airlines Will Break Another Record In 2023, Consumer Watchdog Says
MarketWatch.com - Top Stories, MarketWatch
Thu, 12/14/2023 - 1:00am
BING NEWS:
- Four of the largest U.S. airlines face probe by federal officials over rewards programs
The carriers will have to provide detailed data on their rewards programs, which encompasses credit cards, frequent flyer programs, consumer incentives and more.
09/6/2024 - 10:53 am | View Link - US government orders big US airlines to explain their frequent-flyer programs
The Biden administration is looking into airline frequent-flyer programs and whether they devalue points that consumers have earned.
09/6/2024 - 7:45 am | View Link - Airlines such as American, United, Delta, face DOT investigation over rewards programs
The Department of Transportation is making four major U.S. carriers hand over details about their rewards programs in order to ensure they aren't deceptive or anti-competitive.
09/6/2024 - 6:19 am | View Link - Feds to probe frequent flyer programs for American Airlines, Delta, Southwest and United
Passengers complain that carriers often increase the points needed to get a free flight or limit the number of seats that can be earned.
09/6/2024 - 4:58 am | View Link - Feds order big U.S. airlines to explain their frequent-flyer programs
Transportation Secretary Pete Buttigieg wrote to the CEOs of American, Delta, Southwest and United on Thursday, asking each for a report on policies, fees and other features of their loyalty programs.
09/5/2024 - 5:16 pm | View Link - More
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