Travelers have their opinions about which airports they like to travel through—and which just aren’t cutting it for them. As part of the 2024 J.D. Power North America Airport Satisfaction Study, travelers rated airports based on customer satisfaction in categories, including: ease of travel, terminal facilities, airport staff, and more. [time-brightcove not-tgx=”true”] The Minneapolis-Saint Paul International Airport took first place in a ranking of passenger satisfaction among mega airports—which are those with 33 million or more passengers a year.