Bank of America customers report having trouble accessing their bank accounts on Wednesday. Reports about a problem at Bank of America spiked around 11:45 pm CT on Downdetector, which collects data on outages. Many customers complained they could not see their account balances. Some who could access their accounts were startled to see zero balances. Bank of America did not immediately respond to a request for comment. Multiple CNN employees with Bank of America accounts could not log into their accounts online.